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Privacy Policy

Last updated: March 24, 2024

At GlobaleSIM, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our eSIM services.

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third parties.

Information You Provide to Us

  • Personal identification information (Name, email address, phone number)
  • Billing information (credit card details, billing address)
  • Account credentials
  • Device information (IMEI number, device model)
  • Communication preferences
  • Customer support inquiries

Information We Collect Automatically

  • Usage data (data consumption, connection times, locations)
  • Log data (IP address, browser type, pages visited)
  • Device information (hardware model, operating system)
  • Location information
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect for various purposes, including:

PurposeDescription
Providing ServicesTo provide and maintain our eSIM services, process transactions, and manage your account
Customer SupportTo respond to your inquiries, troubleshoot problems, and provide technical support
Service ImprovementTo improve our website, services, and user experience
CommunicationTo communicate with you about our services, updates, and promotional offers
SecurityTo detect, prevent, and address technical issues, fraud, and security breaches
Legal ComplianceTo comply with applicable laws, regulations, and legal processes

How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf
  • Mobile Network Operators: To provide connectivity services
  • Business Partners: For joint marketing efforts or co-branded services
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccuracies in your personal information
  • Delete your personal information
  • Restrict or object to processing of your personal information
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at privacy@globalesim.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

GlobaleSIM
Email: privacy@globalesim.com
Address: 123 Connectivity Street, Tech City, TC 12345

Privacy Preferences
Manage your cookie and privacy preferences

You can adjust your privacy settings at any time. These settings control what information we collect and how we use it.

For more information about how we handle your data, please see our other policies: